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PRIVACY POLICY

Effective Date: 10 March 2025

At TuneCert.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data. By using our music streaming platform ("Platform"), you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

    Personal Information:
    • Account Information: When you create an account, we collect your name, email address, date of birth, and any other information you provide to complete your profile.
    • Payment Information: For subscriptions, we collect billing details such as credit card information or payment method data (processed securely by third-party payment processors).
    • Profile Information: You may also provide us with additional information such as preferences, playlists, and social media links to personalize your experience.
    Usage Data:
    • Streaming Activity: We collect information on the songs, albums, and artists you listen to, your interactions with the Platform, and your search history.
    • Device and Log Information: We gather data such as your device type, IP address, browser type, operating system, and usage statistics (e.g., time spent on the Platform, features used).
    • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, personalize content, and analyze usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To deliver music streaming, recommend content, and manage your account.
  • Improving the Platform: To enhance functionality, optimize performance, and develop new features based on user behavior.
  • Personalization: To recommend music, create tailored playlists, and offer other personalized content.
  • Communication: To send you updates, promotional offers, newsletters, and service-related notifications (you can opt-out of marketing communications).
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors and partners who assist in the operation of the Platform (e.g., payment processors, cloud services, analytics providers).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.
  • Legal Obligations: If required by law, we may disclose your information in response to legal processes, such as subpoenas or court orders.
  • With Your Consent: We may share your information if you provide explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you delete your account, we may retain certain data as required or permitted by law, but we will cease using it for the purposes outlined in this Privacy Policy.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access, update, or correct your account information at any time through the Platform settings.
  • Opt-Out: You can unsubscribe from marketing communications by following the unsubscribe link in our emails or adjusting your notification preferences.
  • Account Deletion: You may request to delete your account by contacting customer support. Note that some data may be retained for legal or administrative purposes.
  • Cookies and Tracking: You can manage your cookie preferences through your browser settings, although disabling cookies may affect your experience with the Platform.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are accessing the Platform from internationally, your data may be transferred to and processed in the country you are located in, where our servers are located. By using the Platform, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

8. Children's Privacy

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of significant changes by posting the updated policy on our Platform with the effective date. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dozen Productions Private Limited

Email: contact@dozenproductions.com

Address: 70/9 B, Swarmala, Block 12, Karve Road, Pune 411004

By using TuneCert.com, you acknowledge that you have read and understood this Privacy Policy.